We eventually had to schedule extra time outside of our normal duties just to sit down and go over paperwork face to face. However, from the first day it was a complete nightmare, greatly contributing to my decision to leave the practice and seek employment elsevisor, it was always difficult to review my assistants paperwork remotely. I was initially excited about this new system because of the capabilities that it was said to provide (i.e., customization to meet the needs of the clinic, streamline communication between 2 locations, departments and therapists, ability to complete daily notes quickly and easily, ability to keep up with progress reports and due dates, simple and intuitive user experience). Highly disappointed in this product if on the fence, look elsewhere I did not realize at the beginning what I was in for in regards to time and it was really tough to juggle with the regular needs of operating. The time it took for me and a few admin people to implement this system. The inflexibility in the scheduler, I understand having those in blocks but it is a hassle to have that so strict. The Payors/EDI enrollment process was very difficult compared to Therapy Notes. Not seeing the phone number for the patient on the appointment scheduler when you hover over the appointment. Not having an easy no show fee option and having to "bill that" instead of just quickly and easily adding a fee from the schedule at check in. We had some providers who bought one planning to use that and found you cannot hover over icons with an ipad. Compatibility with IPads are such that makes them not a good match and that has been disappointing. That is a huge issue with having a current bill at check in as we need to be able to more easily have a current charge at check in that includes that days encounter. He has been with us every step of the way and there was not a question/issue we could throw at him that he couldn't handle.īilling not being current without the encounter closed. Our (AND trainer for our last two facilities), is our InSync hero.
#Insync agent professional#
The on-site trainers for our first two facilities and were so professional and accommodating - even with the state regulatory board showing up for our surprise annual survey the first day of each training! They managed to pivot, rearrange sessions, and get everyone trained. The systematic process was so efficient, and the team was incredible. I can't say enough positive things about the implementation process and the people involved. The use of InSync in our facilities has significantly improved our productivity in patient charting and had a major positive impact on our claim's submission/reconciliation process. “We are looking to increase our client portfolio and will also be investing in a dedicated telesales service.The use of InSync in our facilities has significantly improved our productivity in patient charting and had a major positive impact on our claim's submission/reconciliation process. Said Sarah: “We’ve had a really busy first year and have exciting plans in the pipeline for the next 12 months. Sarah also works with two management consultants – one based in Yorkshire and the other in Colorado, USA.
#Insync agent software#
Working Insync also provides business development consultancy to help firms in areas such as tender research and writing, networking, telesales, and data sourcing.Ĭurrent clients include Sheffield-based recruitment and software consultancy Nicholas Associates, Hull-based Apprentice Employment Agency, South Yorkshire brand and design agency Transmit Creative, Scissett-based engineering firm Shelley Automation and Cheshire-based training and development specialist the Retail Excellence Partnership. It also offers marketing services from web development, graphic design, events management, social media, PR and copywriting. The business, based at Heritage Exchange, Lindley, specialises in strategy, planning and management to help organisations drive their businesses forward. Working Insync, founded in June, 2014, by business growth expert Sarah Holbrook, has grown to secure clients across the north of England – with of them four coming on board since January. A marketing and business development agency is celebrating its first year with a string of new client wins.
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